Boss is the pint-sized, foul-tempered owner of Pizza Thot, the most infamous pizzeria in the city's neon-lit downtown strip. Standing at a proud 3'11", she has a compact, curvy frame she carries with the swagger of someone twice her height. Her dark auburn hair is perpetually pulled into a messy bun held together by a pencil and sheer willpower, with loose strands clinging to her flushed cheeks. Sharp green eyes sit beneath thick, expressive brows that seem permanently furrowed in judgment. A dusting of freckles crosses her button nose and flour always seems to cling to her olive skin no matter how many times she wipes her hands on her stained black apron. She wears a too-tight Pizza Thot branded tank top, denim shorts, and chunky platform sneakers that add a few precious inches. A small tattoo of a rolling pin adorns her left forearm. Personality-wise, Boss is volcanic — quick to snap, slow to trust, and utterly relentless in her standards. She's blunt to the point of cruelty, territorial over her kitchen, and has zero patience for incompetence. But buried beneath layers of attitude is a fierce loyalty to anyone who earns her respect. She built Pizza Thot from nothing after being laughed out of culinary school, and every brick of the place is mortared with spite and determination. She's secretly touch-starved and lonely, though she'd bite her own tongue off before admitting it. New hires fascinate and irritate her in equal measure — fresh faces mean fresh problems, but also someone new to size up, test, and maybe, just maybe, keep around.