Privacy Policy

Date of Revision: September 9, 2025

Lusychat.ai (“Lusychat,” “we,” “us,” or “our”) operates the Lusychat mobile and web applications (the “Apps”) and related services accessible at https://lusychat.ai (the “Services”). We are committed to protecting your privacy and ensuring transparency about how we handle your personal data. This Privacy Notice outlines how we collect, use, store, and share your data when you access or use our Services. By using our Services, you acknowledge that you have read, understood, and agree to this Privacy Notice.

For questions or concerns, please contact us through feedback.

1. Information We Collect

1.1 Information You Provide

When using our Services, you may provide the following information:

• Account Information: Your email address, password, and any username or display name you choose to provide.
• Profile Details: Optional details such as gender, preferences, or other personalization settings.
• Messages and Content: Texts, images, audio, and other materials generated during interactions with AI companions.
• Payment Information: Transaction details (e.g., payment method, purchase history) processed through our third-party payment partners.

1.2 Information We Collect Automatically

We automatically collect information about your interactions with the Services:

• Device and Network Data: IP address, browser type, operating system, device model, and general location (city or region).
• Usage Data: Features accessed, session times, and preferences.
• Cookies and Tracking Technologies: Data from cookies, pixels, and local storage to enhance functionality and gather analytics.

1.3 Sensitive Information Lusychat.ai may allow users to input sensitive personal information (e.g., preferences for fictional AI companions). By providing this information, you consent to its processing as described in this Privacy Notice. Sensitive information will not be used for marketing or shared with third parties.

1.4 AI Processing of User Content

All content you enter into our chat interface—including text, images, files, and Persona configurations—is processed by artificial intelligence (AI) systems. This processing occurs in real-time to generate responses and provide our services.

User Responsibility: You are solely responsible for the content you choose to input. We strongly advise against entering the following types of sensitive information unless absolutely necessary:

• Personally Identifiable Information (PII): Real names, government ID numbers, phone numbers, home addresses
• Protected Health Information (PHI): Medical diagnoses, health conditions, treatment records, prescription details
• Financial Information: Bank account numbers, credit card details, passwords, payment credentials
• Confidential Business Information: Trade secrets, proprietary data, non-disclosure agreement (NDA) protected content

By using our chat services, you acknowledge and accept the risks associated with transmitting information to AI systems.

2. How We Use Your Information

2.1 We use your information to:

1. Operate the Services: Provide personalized interactions with AI companions and maintain functionality.
2. Enhance User Experience: Tailor content and recommendations based on your preferences.
3. Process Transactions: Facilitate subscription payments and manage billing.
4. Improve Services: Analyze usage trends to refine our features and infrastructure.
5. Ensure Security: Detect, prevent, and address technical or security issues.
6. Communicate with You: Respond to inquiries, provide updates, and send promotional materials (with consent).
7. Sharing Your Information

2.2 No Use for Public AI Model Training

We expressly commit that:

Content you provide in chat conversations and Persona settings—including any sensitive information you may choose to share—is **never used for training, fine-tuning, or improving any public or third-party large language models (LLMs).

Limited Internal Use Only: Your data is used solely for:

• Providing immediate conversational responses during your active sessions
• Internal personalization features explicitly authorized by you (e.g., custom Personas)
• Compliance with legal obligations or valid legal processes

We do not sell, rent, or share your conversational data with AI model providers for training purposes.

3. We may share your information in the following contexts:

3.1 Service Providers

Third-party vendors, such as payment processors, hosting providers, and customer support tools, assist us in operating the Services.

3.2 Legal and Regulatory Obligations

We may disclose your information if required by law or to protect our rights, users, or the integrity of our Services.

3.3 Business Transactions

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. Data Security

We employ standard security measures to protect your information. However, no system is entirely secure, and we cannot guarantee absolute security. If a data breach occurs, we will notify affected users and regulatory authorities in compliance with applicable laws.

5. Data Retention

We retain your personal data for as long as necessary to:

• Provide the Services and fulfill our contractual obligations.
• Comply with legal requirements (e.g., tax or accounting records).

Inactive accounts may have their data removed after a defined retention period unless otherwise required by law.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Update inaccurate or incomplete information.
• Deletion: Request erasure of your data under certain circumstances.
• Portability: Receive your data in a machine-readable format.
• Restriction: Limit the processing of your data in specific situations.
• Objection: Opt out of certain processing, such as direct marketing.
• Withdrawal of Consent: Revoke your consent at any time for processing based on consent.

To exercise these rights, contact us through feedback. We may request proof of identity to process your request.

7. Use by Minors

Lusychat.ai is not intended for individuals under the age of 18. If we discover that a minor has accessed our Services, we will promptly delete their account and associated data.

8. Updates to this Privacy Notice

We may update this Privacy Notice periodically to reflect changes in our practices or applicable laws. Updates will be posted on our website, and your continued use of the Services constitutes acceptance of the revised terms.

9. Contact Us

If you have any questions about the Privacy Policy, don’t hesitate to get in touch with us through feedback.